FAQ's

📦 Orders & Shipping

Q1. Do you ship across India and internationally?

Yes, we offer shipping across India. International shipping is available to select countries. Shipping charges and delivery timelines will vary based on your location.

Q2. How long will my order take to arrive?

Orders within India are usually delivered within 3–7 business days. International deliveries may take longer based on your country and customs.

Q3. How can I track my order?

After dispatch, you'll receive a tracking number via SMS or email. You can use this to track your order on the courier’s website.

💳 Payments

Q4. What payment methods do you accept?

We Accept:

  • Credit/Debit Cards
  • UPI & Wallets
  • Net Banking
  • Cash on Delivery
Q5. Is it safe to shop on Fashion Science?

Absolutely. Our website uses secure encryption to protect your personal and payment information.

🔁 Returns & Exchanges

Q6. What is your return or exchange policy?

We offer easy returns or exchanges within 7 days of delivery, provided the item is unused, unwashed, and in its original packaging. Visit our Returns page for step-by-step instructions.

Q7. I received a wrong or damaged item. What should I do?

We're sorry! Please email us at support@fashionscience.in within 24 hours with your order number and photos of the issue. We'll fix it quickly.

📐 Sizing & Product Info

Q8. How do I choose the right size?

We provide a size chart on each product page. If you're between sizes or need help, feel free to contact our support team for guidance.

Q9. Are your clothes true to size?

Yes, most of our clothes fit true to size. Specific fits (like oversized or slim) will be mentioned in the product description.

🎁 Offers & Loyalty

Q10. Do you offer discounts or first-time buyer offers?

Yes! First-time buyers can enjoy exclusive discounts. Subscribe to our newsletter or follow us on Instagram to stay updated on our latest offers.

Q11. Do you have a loyalty or referral program?

We’re working on it! Stay tuned or subscribe to our updates to be the first to know.

🌿 About Fashion Science

Q12. What makes Fashion Science unique?

We blend style with science—focusing on modern, comfortable, and purpose-driven clothing. Our goal is to bring trend-driven fashion with a focus on quality and customer experience.

Q13. Are your products sustainable or ethically made?

We’re working towards sustainable practices and ethical sourcing. Transparency and quality are at the heart of our brand.

📱 Contact & Support

Q14. How can I contact you?
Q15. Do you have a mobile app?

Yes! Download our app for a smooth shopping experience and exclusive mobile-only deals (available on Android & iOS).

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